The clients aren't getting registered

There is a task that is set to run periodically to distribute the Vexira licenses to the client, and when CMS just installs a new client that task might not have run.

To distribute licenses before CMS's task automatically runs, right click on License manager -> Reallocation. This will force the allocation of the licenses to the client computers.




Also make sure your license is listed under License manager, and make sure 'Free licenses' isnt' down to zero. If it is, you'll probably need to purchase more licenses.




If you still have issues, delete the license out and re-add it. Then right click on the license and choose 'Reallocation'

Article ID: 83, Created On: 10/8/2009, Modified: 1/27/2012