If doing a fresh install, it will ask for your registration info during the install. If you missed that screen, or you have a new registration code to enter, right click on the Vexira icon in the bottom right corner of the screen by the clock, then click on 'Registration'.When it asks for the username, make sure you put it in exactly how it appears in the email. Sometimes it has extra stuff like 'ordered by' or '1 year license'. This also needs to be included with it.Article ID: 47, Created On: 10/7/2009, Modified: 6/30/2011