CMS MMC Console Freezes Up Daily
This can happen when the Central Alert, or Reporter in CMS is setup for sending out Scheduled messages, but the message fails to send.
In CMS go to Common -> General Settings -> SMTP client -> Server. This needs to be set to the MX record of the domain that you are sending the email to. ex: support@centralcommand.com. The domain is centralcommand.com We need to find the MX record/mail servers for this domain.
To find the MX record:
Click on Start -> Run -> Type in CMD
Click ok.
In the DOS prompt, type in nslookup
Hit enter
Type in set type=mx
Hit enter
Type in the name of the address you are sending to. Say it is support@centralcommand.com, just type in centralcommand.com
Hit enter.
It will list all the mail servers for this domain. The one that has a MX preference of 10 is the server you will want to use. Normally this server name will be much different then the @domain.com portion.
Use this server name you now found to set the Server in CMS.
To test if you can send out mail, in the DOS window type in telnet the.servers.name 25
If this opens up to a window saying something like 220 Postfix... Then everything is setup. If it fails to connect, port 25 is most likely blocked from your router or ISP.
Article ID: 155, Created On: 9/27/2010, Modified: 9/27/2010